Merlin Leadership Programmes

Are you looking to enhance your leadership and operational skills specifically for the hospitality sector? Look no further than our Hospitality Academy Management & Leadership series! Our current modules include 'Personal Effectiveness', 'Managing People', 'Managing an Operation', and 'Improving an Operation', each packed with insights tailored to the dynamic world of hospitality. From developing personal skills crucial in a service-oriented industry to leading and enhancing hotel or restaurant operations, our courses are designed to help you excel in hospitality management. Whether you're focused on improving guest experiences, managing diverse teams, or driving operational excellence, our courses provide a roadmap for success. Follow each tailored module, which is a crucial step in your journey towards becoming a pioneering leader in hospitality.

Key Features

  • Top Skills

    Learn how to achieve objectives and deliver results aligned to organisation strategy as well as leading the team and being a good role model.

  • Self-paced resources

    Enjoy the flexibility of completing the program in your own time, fitting it into your schedule wherever you are.

  • Participant Community

    Connect with a vibrant community of learners, share experiences, and learn from each other's perspectives.

  • Bite-sized videos

    Short introductory and explainer videos make it easy to learn new concepts.

  • End Assesment

    Consolidate your learning through a final project, demonstrating mastery of the course material.